Data backup guide

How do I
back up my data?

Venue return requires returning right after the performance ends. If you couldn't transfer your data, please apply for our backup service.* Payment is guided after backup is complete!

1. DIY backup

Fastest ⚡️

(1) Quick backup (USB purchase)

Done in 10–30 min

Purchase a USB from Snapshoot and start the backup right after the show — it'll be nearly done by the time you leave! We provide a USB usage guide.

View Guide Video

(2) MYBOX backup

Check guide first

Backup via Naver MYBOX. Please check the guide below!

View MYBOX backup guide

2. Request backup

Apply at return!

When you tap [Return Complete] in your Reservations, you can select the backup option. Your data will be backed up to Snapshoot's Naver MYBOX account. After completion, we'll send you instructions on how to transfer the data to your own account along with the MYBOX link. Please do not log into any accounts on the device before returning. Simply tap [Return Complete] in your Reservations to request a backup, then return the device and head home.

Backup Pricing (by data size)

0 ~ 50GB10,000 KRW
50 ~ 100GB15,000 KRW
100 ~ 150GB20,000 KRW
150 ~ 200GB25,000 KRW

* Payment will be requested after backup is completed.

Backup takes approximately 1–2 days. We'll contact you once it's done.